Processing Time
- Orders are processed within 1-3 business days (excluding weekends and public holidays).
- Orders placed after 3 PM will be processed the next business day.
Shipping Rates & Delivery Estimates
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-10 business days | $9.99 |
| Express Shipping | 2-5 business days | $12.99 |
| International Shipping | 7-21 business days | Varies |
- Delivery times may vary due to factors beyond our control, such as customs delays or carrier issues.
Shipping Locations
- We currently ship nationwide within [ Australia ]
- International shipping is available to select countries. Please check at checkout for availability.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- Please allow 24-48 hours for tracking information to update.
Lost or Delayed Shipments
- If your package is delayed beyond the estimated delivery time, please contact the carrier first.
- If you haven’t received your package within 14 days of the expected delivery date, contact us at nyola6@gmail.com with your order number.
Shipping Address Accuracy
- Please ensure your shipping address is correct at checkout.
- Nyola is not responsible for packages lost due to incorrect addresses provided by the customer.
Customs, Duties & Taxes (International Orders)
- International shipments may be subject to customs fees, duties, and taxes.
- Customers are responsible for any additional charges imposed by their country’s customs office.
Contact Us
If you have any questions about shipping, please reach out to us at Nyola6@gmail.com